LEGAL REFERENCE

ek31 par aapka privacy hamari priority hai

Hum samjhte hain ke aapka personal information aur financial details bilkul surakshit hone chahiye. Yeh policy batati hai ke ek31 kis tarah apka data handle karta hai, kab...

Data ProtectionAccount SecurityPayment SafetyTransparent Practices
ek31 ek31 par aapka privacy hamari priority hai

Hamara privacy posture aur jurisdiction ke rules

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY KE SAWAAL KE LIYE

Hum ko contact karo agar kuch samjh nahi aya

Aapka privacy ke baare mein questions hain? Hamara support team yahan hai. Email, live chat, ya app mein seedha message bhej sakte ho — hum 24/7 available hain.

Team online

Email Support

[email protected] par likhiye aur hum 12 ghanton mein jawaab denge apka privacy concern ka.

Live Chat

Lobby mein question mark icon click karo aur seedha support se baat karo kisi bhi policy doubt ke baare mein.

Account Settings

Apka account mein Privacy Center hai jahan sab settings ek jagah dekh sakte ho aur manage kar sakte ho.

HAMARA COMMITMENT

Kyon aap ek31 par trust kar sakte ho

Hum Pakistan mein operate karte hain aur local payment systems ko samjhte hain. Hamara infrastructure third-party security audits se pass hota hai. Hum transparent hain — ye policy clearly likha hai, chhupa...

Encrypted Storage

Sab sensitive data encrypted servers mein store hote hain. Passwords hashed hain aur recovery processes mein two-factor option hota hai.

No Data Selling

Hum kabhi aapka personal info third-party marketers ko nahi bechtay. Analytics tools use karte hain par names linked nahi hote.

Pakistan-Compliant

Jahan local qanoon mein privacy rights hain, wahan hum follow karte hain. GDPR nahi, par transparency aur user control rakhte hain.

Regular Audits

Security team quarterly checks karte hai. Agar koi vulnerability milay, hum immediately patch karte hain.

Payment Data Isolation

JazzCash, Easypaisa, SadaPay aur Raast ke transaction records alag secure vault mein hote hain, main account database se separate.

User Control

Aap apna data download kar sakte ho, settings change kar sakte ho, ya account delete ka request kar sakte ho jab marzi.

Privacy policy mein kya kya covered hai

Yeh policy sports betting, slots, live casino aur sab ek31 products pe apply hota hai. Alag alag sections hain — account creation se lekar withdrawals tak har step...

Account RegistrationJab aap sign up karte ho, naam, email aur phone maangta hoon. Ye verify karte hain taa fake accounts rok sakein. SMS aur email proof hoti hai.
Gameplay TrackingAapke bets, wins aur losses apke account history mein hote hain. Hum aggregate data dekh sakte hain (total spins per day) lekin individual spin details nahi share karte.
Payment RecordsJazzCash, Easypaisa, SadaPay aur Raast deposits aur withdrawals ki timeline aapke statement mein likhi hoti hai. Hum transaction IDs store karte hain — reconciliation ke liye zaroori hai.
Cookies & AnalyticsBrowser cookies use karte hain taa login state save rhe. Google Analytics integration hai taa traffic patterns samjh sakein. IP address logged hota hai — fraud detection ke liye.
Responsible Account ToolsAgar aap apne spending ko control karna chahte ho, settings mein limits set kar sakte ho. Ye preferences encrypted hote hain aur sirf aapka account pe apply hote hain.
Legal & ComplianceAgar law enforcement request aye, hum comply karenge — lekin sirf lawful demand par. Aapko notification denge jab ho sake.
Data RetentionAccount active rahe tab tak sab data store hota hai. Delete karne ke baad 90 din backup mein rahe, phir permanently remove ho jate hain.

Privacy settings jo aap control kar sakte ho

ek31 mein aapka privacy dashboard hai jahan sab settings ek jagah hain. Aap dekhty ho ke kaunsa data connected hai, kaunse devices se login hote ho...

Device Management

Apke account se kaun-kaun devices login hote hain, woh dekhiye aur untrust devices ko logout kar dijiye fauran.

Login History

Har login ka timestamp aur IP address record hota hai. Agar suspicious activity dekho, password change kar dijiye immediately.

Communication Preferences

Email aur SMS notifications on-off kar sakte ho. Promo messages nahi chahiye? Ek click mein unsubscribe kar dijiye.

Data Export

Aapne jo data ek31 ko dia, woh sabhi export kar sakte ho CSV format mein — kab marzi, koi restriction nahi.

Account Deletion

Permanent delete karna chahte ho? Account deletion form submit karo, aur 90 din ke baad sab data remove ho jayega.

Payment Method Unlinking

JazzCash, Easypaisa, SadaPay ya Raast ke links remove kar sakte ho jab chahiye — new payment add kara ya old ko disconnect kar dijiye.

Privacy ke baare mein jo sochte ho

Bilkul nahi. Hamara revenue ads aur gaming operations se ata hai, data selling se nahi. Analytics tools use karte hain lekin anonymized hota hai. Aapka naam, phone, ya email kabhi share nahi karenge bina permission ke.

Nahi. JazzCash sirf transaction details dekh sakta hai — kab deposit/withdraw hua, kitna amount. Gaming history, bets, wins — woh sab ek31 ke paas rahta hai. JazzCash ko gameplay data nahi milta.

Haan. Passwords hashed hote hain SHA-256 algorithm se. Even hamara admin nahi dekh sakta original password. Reset karna ho tou email link aata hai — woh 1 ghante mein expire ho jata hai.

Haan, hum IP address log karte hain taa fraud detect kar sakein aur unauthorized login rok sakein. Lekin ye sirf internal security logs mein hota hai. Public nahi hota. 12 mahine baad automatically delete ho jata hai.

Fauran nahi. Delete request mene 90 din lagna hai — backup systems se saaf karna padta hai. Us 90 din mein agar aap wapas login karo, tou account restore ho sakta hai. 90 din ke baad, data permanent delete ho jata hai.

Nahi. Payment providers sirf transaction records dekh sakte hain — jab tum deposit/withdraw karte ho. Gaming history, stakes, wins — woh encrypted ek31 ke servers par hi rahta hai. Koi cross-linking nahi hota.

Lawful court order ya legitimate legal demand par, hum assist kar sakte hain. Lekin sirf jab law enforcement proper documentation laye. Aapko notification denge jab ho sake — legal restrictions ke andar. Random requests par reply nahi denge.